Important Update for Inspectorio Mobile Users!
As part of Inspectorio's continuous efforts to improve our platform's performance to make your inspections quicker and easier, we have just released an important update to our Android mobile platform.
To continue benefitting from our exciting new updates and features all affected users must update their mobile platform to at least version 3.0.0 by July 15th.
What happens if I do not update my mobile platform before July 15th?
On July 15th all mobile users who have not updated their mobile platform will see a notification letting them know that they cannot continue with their inspection activities until they upgrade to at least version 3.0.0 of the mobile platform. In order to avoid any disruptions to your regular inspection activities, we strongly recommend that all users update their platform version before July 15th.
In this article, we will cover:
For Android Users
How to identify your mobile platform version
Regardless of whether you are using iOS or Android, you will see your mobile platform version on the login screen.
Important: You must ensure that your version is 3.0.0 or higher before July 15th.
For Android Users
Please note: minimum requirements for Android devices are as follows:
- Operating System: Android version 5 or later
- CPU: minimum 2.0GHZ (Quad-core or Octa-core)
- RAM: minimum 3GB, optimally on 4GB+
- Storage: at least 2GB for each assignment
How to update your mobile platform version using the Play Store
Users must complete and upload all inspections to the Inspectorio web platform before removing or updating their current mobile platform.
DO NOT delete your current version of the platform if you have In-Progress assignments. Assignment data that has not been submitted will not be carried over when you download the updated platform.
Step 1: Remove/uninstall the old mobile platform from your device.
- Open Settings on your device.
- Tap on Apps or Application manager.
- Tap on the app you want to remove. You may need to scroll to find the right one.
- Tap Uninstall.
Step 2: Download the new Inspectorio Sight mobile platform from the Play Store. Click on the Play Store icon to access the store
Step 3: Search for Inspectorio Sight on the search bar. (Or, visit the link directly here).
Step 4: Click on Inspectorio Sight
Step 5: Click on Install
Step 6: Click on Accept
Step 7: When the installation is complete, click on Open to go to the app
Step 8: Click on the Inspectorio Sight icon on your mobile device as another way to open the app
Step 9: Log in with your credentials and start conducting your inspections
How to update your mobile platform version using Inspectorio's EMLauncher
IMPORTANT NOTE: EMLauncher is used by users who DO NOT have access to Google Play from their Android devices, specifically those in mainland China. If you do have access to Google Play and/or the App Store, click here to learn how to download the Inspectorio Sight platform to your mobile device.
Still have questions?Click on the GO TO ACADEMY button on the upper left corner of this page to learn more
OR simply click on the 'Live Chat' button in the bottom right corner of your screen.