Our newest enhancement to the 'Report a problem' feature enables users to quickly and easily update our technical support teams when they encounter a problem with our mobile platform, even if they cannot open our app - enabling our teams to take quick action to support inspectors out in the field!
Improvements to this feature also mean that our support teams receive more actionable data when a bug is reported - enabling them to address issues in the most efficient way possible.
Users must have logged in to the platform to be able to report a problem
This feature is available from version 1.10.2 of our app
This feature is not available for iPhone 6
How to report a problem
Step 1: Press and hold on the Inspectorio app icon.
Step 2: Tap on Report a Problem.