When an inspection has been completed and the overall result is failed, a CAPA is automatically generated on the platform. As the Receiver (the one who booked the inspection and whose goods were inspected), you will need to fill out and submit the CAPA. This means you have to provide root causes, corrective actions, and preventive actions for each non-conformity found in the inspection.
The Reviewer (in most cases, your client/the Retailer) will have to decide if they are satisfied with the information provided.
Follow the steps below to learn how to take action on the CAPA as the Receiver.
Step 1: Hover over Inspections, then click on Reports.
Step 2: Locate the inspection report, and click on View CAPA in the CAPA Status column.
Step 3: Fill out the CAPA in order to submit it. Watch the video below to learn how!
Still have questions?Click on the GO TO ACADEMY button on the upper left corner of this page to learn more